Japanese convenience stores will use VR-controlled robots to stack shelves

Technology

Japanese convenience stores will use VR-controlled robots to stack shelves

Whether it’s offices, restaurants, or retail stores, every business is trying to figure out the best way to get back to “business as usual” now that the first wave of coronavirus around the world is starting to subside. In Japan, the FamilyMart chain of convenience stores is trying an approach that’s a little bit different: By replacing some of its in-store assistants with robots to stack shelves.

The social distancing robots are made by the Japanese robotics company Telexistence. According to the company’s website, its humanoid Model H robots boast haptic sensors, stereo cameras, and binaural microphones, alongside a design that looks like a cross between the classic “little green men” alien and a Doctor Who Cyberman with a wheeled lower half for easier mobility. The robots were first unveiled in 2018.

This isn’t just another example of robots being used to replace a human workforce, however. Telexistence’s robots are teleoperated by humans who control them via virtual reality headset and haptic gloves. This enables the robot to carry out tasks more effectively, while also having the added benefit that the same store employees who were previously stacking shelves in person will be able to be the ones operating the robots. They will reportedly be working at VR terminals at a separate location.

“Telexistence is a concept of using a remote robot as his or her extended being, to release humans from space-time constraints,” the company’s website notes. “It was first proposed by Dr. Susumu Tachi, Professor Emeritus Professor of the University of Tokyo in 1980. It is an evolutionary form of…robot system where the operator receives sensor information from the remotely located robot and controls the robot to conduct remote tasks.”

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Japanese convenience stores will use VR-controlled robots to stack shelves