AR Work Instructions & AR Remote Assistance
Reduce service costs by minimizing travel time and overhead associated with additional expert help
Increase productivity and first-time fix rates by using augmented reality to provide real-time, visual guidance for problem solving to field service technicians on-site
Improve knowledge retention by storing and reusing previously recorded media for service and support
Due to the COVID-19 pandemic, most organizations have adopted policies limiting access to their facilities.
In addition, some organizations have now begun to experience situations where vendors are either unable or unwilling to send technicians out to the facilities for fear of exposing them to the COVID-19 Virus.
We have a remote assistant solution that can address both of these issues by allowing the organization’s facility team to access vendor technicians virtually.
The platform also has augmented reality, AR-powered tools that allows users to make live annotations which are useful when providing guidance for service and repairs.
Schedule your demo today!